Delivery

All orders to the UK are shipped with Royal Mail.

Delivery time is usually 5 to 7 working days, but can vary depending on your location, stock and Royal Mail.

Standard shipping fee is £5.50.

Free shipping on orders over £55.

All orders to the UK may be subject to import VAT and customs duties upon arrival. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

60-Day Money-Back Guarantee

If you are not satisfied with one of our Alpha Foods products, you can request a refund within 60 days as part of our satisfaction guarantee.

To do so, please return your order to our central warehouse along with a note including your name, delivery address, and order number to:

Intermail GmbH

c/o Alpha Foods BV

Flughafenstr. 9

64347 Griesheim

DEUTSCHLAND/GERMANY

Once we receive your return, you will be refunded the corresponding invoice amount. Please note that return shipping costs must be covered by the customer. We strongly recommend sending the return with tracking and insurance to avoid any issues in case of loss or delays.

Important: The return must be made within the specified 60 days after payment, as our payment processing partners do not allow refunds beyond this period.